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Island Pacific Energy – Privacy Policy

Effective Date: January 1, 2026


1. Introduction
Island Pacific Energy ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.islandpacificenergy.com (the "Site") or engage with our services.
By accessing or using our Site, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.


2. Information We Collect
We collect information to provide you with accurate solar energy proposals, installation services, and customer support.


A. Personal Information
We may collect personally identifiable information ("Personal Data") that you voluntarily provide to us when you request a quote, schedule a consultation, or contact us. This includes:

  • Identity Data: First name, last name.

  • Contact Data: Email address, telephone number, physical address (for site assessment).

  • Property Data: Home ownership status, roof type, age of home.

B. Energy Usage Data
To design a custom solar or battery solution, we may collect:

  • Average monthly electric bill amounts.

  • Utility provider information (e.g., HECO, MECO, KIUC).

  • Copies of utility bills (if uploaded or provided).

  • Energy usage history (kWh consumption).

C. Technical Data
When you visit our Site, we automatically collect certain information about your device and usage, including:

  • IP address.

  • Browser type and version.

  • Operating system.

  • Referring website addresses.

  • Pages viewed and time spent on the Site.

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3. How We Use Your Information
We use the information we collect for the following purposes:

  • Service Delivery: To generate custom solar proposals, savings estimates, and ROI calculations.

  • Project Execution: To facilitate site surveys, engineering, permitting, and installation of your system.

  • Communication: To respond to your inquiries, schedule appointments, and provide updates on your project status.

  • Financing: To assist with financing applications if you choose to finance your system through our partners.

  • Improvement: To analyze Site usage and improve our content, services, and customer experience.

  • Marketing: To send you information about promotions or news (you may opt-out at any time).

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4. How We Share Your Information
We do not sell, trade, or rent your Personal Data to third parties for marketing purposes.
We may share your information with:

  • Service Providers: Third-party vendors who assist us in operating our business, such as CRM software providers, email delivery services, and IT support.

  • Financing Partners: If you apply for a loan or lease, we share necessary data with our financing partners to process your application.

  • Subcontractors: Licensed professionals (e.g., roofers, electricians) strictly for the purpose of completing your installation.

  • Legal Compliance: If required by law, court order, or government regulation.

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5. Data Security
We implement appropriate technical and organizational security measures to protect your Personal Data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.


6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Site and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.


7. Third-Party Links
Our Site may contain links to other websites (e.g., manufacturer pages, news articles). We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any linked websites you visit.


8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected Personal Data from a child without parental consent, we will take steps to remove that information.


9. Your Rights
Depending on your jurisdiction, you may have the right to:

  • Request access to the personal data we hold about you.

  • Request correction of inaccurate or incomplete data.

  • Request deletion of your personal data.

  • Opt-out of marketing communications.

To exercise these rights, please contact us using the information below.


10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top.


11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Island Pacific Energy

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